Terms & Conditions

Last updated: March 2026 · UKGC Regulated · Applies to all Pitbet Casino accounts

These terms govern your use of Pitbet Casino and constitute a binding agreement between you (the player) and us. By registering an account, you confirm you've read, understood, and agreed to everything below. If you disagree with any part of these terms, don't create an account. We recommend reading this document fully before depositing. For responsible gambling support, BeGambleAware.org is available 24/7.

1. Eligibility

You must be aged 18 or over to open an account and play at Pitbet Casino. We verify all accounts and reserve the right to request proof of age at any time. Players located in jurisdictions where online gambling is restricted or prohibited are not eligible to register. By creating an account, you confirm that gambling is legal in your jurisdiction, you're playing for personal entertainment, and all funds deposited are from legitimate sources. We comply with all UKGC anti-money laundering requirements and report suspicious activity as required by law.

2. Account Registration & One Account Policy

Each player may hold only one account. Multiple accounts from the same household, device, or IP address may be treated as duplicate accounts and closed. All information provided at registration must be accurate and complete. Providing false information — including an incorrect name, age, or address — results in immediate account closure and forfeiture of any balance. We reserve the right to verify all registration details at any time, including via third-party identity verification services. Notify us immediately if any of your registration details change.

3. Deposits & Withdrawals

Deposits are processed in real time for most payment methods. Minimum deposit is £10. Withdrawals require completed KYC verification — submit your ID documents promptly after registration to avoid delays. We process verified withdrawal requests within 24 hours; actual receipt of funds depends on the payment method selected. PayPal withdrawals typically arrive within 2-4 hours. Bank transfers take 1-3 business days. We reserve the right to request additional documentation for large withdrawals as part of our anti-money laundering obligations. All withdrawals are processed in GBP. For payment questions, GamCare can also help with gambling-related financial concerns.

4. Bonus Terms

All bonuses are subject to specific terms visible in your account bonus dashboard. Standard conditions apply: bonuses cannot be withdrawn before meeting wagering requirements; maximum bet during active bonus wagering is £5 per spin/round; only one bonus may be active at a time; bonuses expire at the stated deadline regardless of wagering progress. We reserve the right to modify, suspend, or withdraw any bonus or promotion at any time. Players found attempting to exploit bonus offers — including through coordinated play — will have bonuses voided and accounts reviewed. Fraudulent bonus claims result in permanent account closure.

5. Responsible Gambling Obligations

We operate responsible gambling tools as required by UKGC licence conditions. We actively monitor for problem gambling indicators and may contact players whose activity suggests concerning patterns. We honour all GAMSTOP self-exclusion registrations. Players who have self-excluded and attempt to register new accounts will be blocked. We don't accept responsibility for losses incurred by players who circumvent responsible gambling tools they've set themselves. Visit BeGambleAware if gambling is causing harm.

6. Software & Fair Play

All games on our platform use certified Random Number Generator (RNG) software, independently audited by recognised testing labs. RTP (Return to Player) percentages for each game are visible in the game information panel. We don't manipulate RNG outcomes. Suspected cheating, collusion, or use of automated software (bots) results in immediate account suspension pending investigation. Winnings obtained through technical malfunction or software error may be voided.

7. Governing Law & Disputes

These terms are governed by the laws of England and Wales. Any disputes should first be raised with our customer support team. We aim to resolve all complaints within 5 business days. If a resolution can't be reached, you may escalate to our Alternative Dispute Resolution (ADR) provider as detailed in your account. As a UKGC-licensed operator, we comply with all applicable gambling legislation. Players retain all statutory rights under UK consumer law. These terms don't limit any rights you have under applicable laws.

8. Changes to Terms

We may update these terms from time to time. Material changes will be communicated by email to your registered address at least 14 days before taking effect. Continuing to use your account after the effective date constitutes acceptance of the updated terms. The current version of our terms is always available on this page. If you disagree with any updated terms, you may close your account and withdraw your remaining balance before the effective date without penalty.